Sophie and Thomas volunteer for the North West Tax Clinic (NWTC)

Sophie and Thomas were part of a team of professional volunteers who joined up with students from Lancaster University and University of Central Lancashire to run the NWTC to provide pro bono income tax support.

The clinic supports low-income clients by providing supervised clinics assisting with this such as:

• completing their self-assessment tax returns;
• appealing against penalties for tax returns filed late;
• explaining PAYE codes and assisting clients to get them changed if they are incorrect;
• explaining tax calculations from HMRC and appealing against these if they are incorrect
• asking HMRC to cancel tax returns it has issued if clients do not meet the requirements to complete a tax return.

‘I really enjoyed my time volunteering for the NWTC. I worked with a number of talented students who really showed an interest in the cases brought to the clinic and we managed to get some great results for the clients. It was great to be involved in the programme over the last 12 months and I hope to be involved again in the future.’

Sophie Chamberlain, Senior Manager, ETC Tax

The NWTC liaises with HMRC on the client’s behalf and demystifies their tax issues. The aim is to help straighten out their tax issues and help educate and empower them, so they can develop their skills to manage their own tax affairs going forward. 

To find out more about Sophie and Thomas’ work with the tax clinic, click here to read the full article as featured in Tax Advisor Magazine 

Tax Adviser_June 2021_1 (taxadvisermagazine.com)