With a Tax Partner Pro membership, accountants, lawyers, trustees, CSPs, wealth advisers and other professionals can elevate their services and expertise with behind-the-scenes support from a team of qualified tax experts who are available to answer a range of tax queries on all areas of UK tax including VAT.
Tax Partner Pro is perfect for queries which don’t amount to consultancy projects, for obtaining a second opinion or for peace of mind.
Tax Partner Pro is a monthly subscription service, with many added benefits:
A Tax Partner Pro membership costs ÂŁ125 per month (including 30 minutes, minimum 12-month contract), and thereafter, fees are charged at a rate of ÂŁ4.50 per minute. You only pay for what you use, and we charge to the minute. Please see our FAQ section below for further information.
As many people as you wish can use the service, but if you wish to limit its use to certain individuals within your practice, we ask that you provide us with a list of names of those who are authorised to submit enquiries on your business’ behalf and to keep us informed of any changes to that list.
Our email service is operated between 9 am and 5 pm Monday to Friday excluding Bank Holidays. There is no service between Christmas and New Year.
In most situations, we aim to respond to your email within 24 hours; but please allow up to 72 hours for a response during busy periods.
In most situations we would hope to be able to respond to your enquiry without needing to speak to you, but if we do need to clarify anything we may need to give you a call. Any clarification calls or emails will not be charged for.
Any time we spend providing written email advice is logged on a timesheet. A copy of our timesheets are sent to you each month, so that you have an opportunity to raise any queries.
No. If an email only takes 2 minutes to respond to, that is all the time we record.